Booking & Cancellation Policies

Cancellation policy

• ·Deposits are non-refundable.
• ·Cancellations 72+ hours before the ride receive a credit toward a future booking (valid 12 months).
• ·Cancellations within 72 hours forfeit the deposit.
• ·Prom and party rides paid in full are non-refundable within 7 days of the event.
• ·No-shows are charged in full.

Payment policy

• ·Events: 25% non-refundable deposit to hold the date. Balance due before service.
• ·Prom and party rides: paid in full 7 days before the event.
• ·Airport transfers and bookings under $500: paid in full at booking.
• ·A card on file is required for all reservations.

Alcohol policy

• ·Passengers 21 and over may bring their own alcohol (BYOB).
• ·Alcohol is strictly prohibited on prom and homecoming rides — no exceptions.
• ·Alcohol is not permitted on any ride with minors.
• ·Chauffeurs may refuse service if alcohol policy is violated.

Vehicle policies

• ·All vehicles are strictly non-smoking. A $250 cleaning fee applies for violations.
• ·A $250 cleaning fee applies for excessive mess.
• ·Damage beyond normal wear is billed at cost.
• ·SoCal Limousine is not responsible for items left in vehicles.

Minors

• ·Minors may ride with a parent or guardian.
• ·For prom rides, a signed parental consent form is required before the reservation is confirmed.
• ·No alcohol is permitted on any ride with minors.

Questions?

Contact us at x@socallimousine.com or 312-859-8600.